20855 Watertown Rd. Suite 240

Waukesha, WI 53186-1873

(262) 798-1421

New Berlin

15855 W. National Ave. Suite 106

New Berlin, WI 53151

(262) 784-4050

Orthodontic Team

Team Overview

PHM Orthodontists has a very extensive and comprehensive training program for our team. Our team members are given written tests, and pass skill tests working on mannequins, before working on patients. Their written and skill test results are sent to an orthodontic certification agency. All team members that work in a patient's mouth are "Certified Orthodontic Technicians". Not only are they well-trained, but most have many years of experience as well. We are extremely proud of our team. Their goal is to make each appointment as pleasant as possible for you.

Practice Manager

  • Trisha

    Trisha joined our practice in February 1989 as a clinical technician. Trisha now works full time as our Practice Manager.  When Trisha isn’t working she loves to go camping, read and spend time with her family and friends.

Business Manager

  • Rita

    Rita, wife of Dr. Pincsak, has been an integral part of the orthodontic office since it’s inception, over 30 years ago. Upon opening up their orthodontic practice in New Berlin in 1977, Rita was a true 'Girl Friday', taking on the roles of receptionist, assistant, and lab person. She took a break from her 'office duties' to raise their 2 adopted daughters, Hannah and Leah, but now is back in the business office on a part-time basis. She enjoys spending her free time making pottery, reading, and tending to the family dog.

Appointment Coordinators

  • Alicia

    Alicia has been member of our reception staff since 1995. When she's not answering the phones at either of our offices, Alicia enjoys spending time with her two sons, two rottweilers and her wonderful husband!

  • Joyce

    Joyce joined our staff in the spring of 2011. Joyce came into the practice with many years of administrative experience. She is married and has one son David. Joyce also runs her own cleaning business when she’s not working at PHM Orthodontists When she does have spare time Joyce enjoys biking and boating with friends.

  • Megan

    Megan joined PHM in June 2015 as a front desk receptionist. Megan relocated from the Wisconsin Dells area with several years of administrative experience. When Megan isn't at work you can find her cheering on the Packers with her friends and family and spending time with her dog Leo.

  • Monica

    Monica joined our practice in September of 2014. Monica joins the practice with 9 years of previous experience in the healthcare field. She is currently pursuing her Associates in Science for Healthcare Administration. When not at work, Monica spends all her free time with her family enjoying local festivities and events.

Treatment Coordinators

  • Emily

    Emily joined the PHM team in summer 2019-splitting her time between the clinic and the treatment coordinator position. Emily loves working with patients and helping them feel comfortable in our office! When she is not working, she enjoys working out, staying healthy and spending quality time with her daughter and husband.

  • Leisa

    Leisa joined PHM Orthodontists in August of 2002, as the Brookfield office Treatment Coordinator. When not at work, Leisa enjoys spending time with family and friends, traveling and frequenting coffee shops with her dog Unser.

  • Justine

    Justine joined our practice in June 2015 with previous pediatric dental experience. Justine relocated to the Milwaukee area from Onalaska to be closer to her fiancee who works for the Milwaukee Bucks. In Justine's free time she enjoys cheering on the Brewers, going on camping and boating excursions with her family and friends and working out to stay fit and healthy!!


  • Karen

    Karen joined the PHM Orthodontists team in 1996, after having also been an early practice patient. Karen is Financial Coordinator and is here to answer your financial and/or insurance questions. Away from the office Karen spends her time swimming, honing her photography skills and reading. She especially loves spending time with her family, which includes her two grandchildren.

  • Coleen

    Coleen came to PHM in 2011 with several years of experience working with reception, dental insurance, billing and account management. She and her husband Steve are the proud parents of 4 grown children and 8 grandchildren. In her spare time, Coleen enjoys biking, walking, baking, reading and painting. And of course, lots of time with those grandchildren!!!

Records Technicians

  • Karen

    Karen has been with our practice since 1995 as our Records Lab Technician, with special skills in the area of digital imaging and Photoshop. An avid outdoors person, Karen enjoys cooking, movies, riding motorcycles, cheering on her beloved Bears and Colts teams and tending to her kitties.

  • Maggie

    Maggie joined the practice in early 2008. Maggie graduated from UW-Parkside. She is also a Mary Kay representative. Maggie fills the rest of her time in yoga classes and teaching yoga to her co-workers!

Clinical Technicians

  • Aesha

    Aesha attended University of Wisconsin-Whitewater majoring in biology. As a former patient of PHM Orthodontists she was eager to join our team. Aesha loves being able to provide that positive impact on her patients that she experienced as a patient herself!! In her free time she loves to travel, spend time with her family and friends or play with her dog Buford!

  • Alex

    Alex joined our team in the fall of 2017 after graduating from the Wisconsin Dental Assisting program. Alex loves to be active outside! She enjoys boating, fishing kayaking, and going hiking with her rescue dog Dahli in the summer. In the winter, Alex spends her time snowboarding and taking part in an archery league.

  • April

    April joined the PHM team in 2008. She and her husband Josh have two children, Laila and Liam. April enjoys photography, playing guitar in her band, Refuge, and drinking coffee.

  • Ashley

    Ashley joined our team as an orthodontic technician in the fall of 2015. She loves the fast-paced atmosphere and developing relationships with her patients. In her free time, Ashley enjoys cooking, outdoor activities and spending time with family and friends.

  • Ashley W.

    Ashley joined our practice in 2018 as a clinical technician. Her favorite part about working at PHM is building relationships with her patients. Ashley has a daughter Malia that keeps her super busy with her dance and gymnastics schedule.

  • Brittany

    Brittany joined the practice in the summer of 2014 after completing dental assisting school. Brittany enjoys working with people and making everyone happy!  When she's not at work she loves being active outdoors, walking her dog, and spending time with family and friends.

  • Jamie

    Jamie joined our PHM family in the fall of 2019 as a clinical technician. Jamie loves the fast-paced friendly atmosphere at PHM and joking around with all her teammates.  She and her husband met playing soccer so naturally they spend a lot of their extra time either watching or playing soccer!  Jamie loves hanging out with her family and going out for dinner in her spare time.

  • Jennifer

    Jennifer joined our practice in June 1999 after going to school for dental assisting. Jennifer enjoys volleyball, boating and camping. Jennifer and her husband Chris have a son Kolton, a daughter Miranda and a stepdaughter Kailyn.

  • Maya

    Maya joined our staff in January 2017 with previous orthodontic experience. Maya started her career in orthodontics after graduating from MATC in the dental assisting program. When Maya isn't working, she enjoys watching movies, playing card and table games, and spending time with her family and friends.

  • Melissa

    Melissa graduated from WCTC May 2010 with her dental assisting degree. Melissa enjoys being outdoors and active. She spends her free time playing softball along with hunting and fishing no matter the temperature. And when not doing that you could find her relaxing up north at the cabin with her dog Dixie and boyfriend Corey or listening to some live music no matter where it maybe.

  • Michaela

    Michaela graduated from the dental assisting program at Gateway Technical college in early 2019 and joined our team at PHM Orthodontists immediately after graduation. Michaela loves working in the fast-paced orthodontic field and establishing relationships with her patients! Michaela spends her free time with her friends and family enjoying the outdoors.

  • Nancy

    Nancy joined our practice in 1996, arriving with many years experience in the dental field. In our office you will often find her assisting with the cleft palate babies, which she enjoys tremendously. Nancy is semi-retired and works two days a week at PHM. Happily married, Nancy is the mother 3 and the grandmother of 6, of which that number continues to grow.

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Waukesha/Brookfield Orthodontic Office















New Berlin Orthodontic Office