20855 Watertown Rd. Suite 240 Waukesha, WI 53186-1873 (262) 798-1421
15855 W. National Ave. Suite 106 New Berlin, WI 53151 (262) 784-4050

Trisha joined our practice in February 1989. Trisha was a clinical technician for many years and now she is the practice manager. When Trisha isn’t working she loves to play volleyball, read and spend time with her husband, two children-Zach and Caroline and their one year old lab puppy Max.

Rita, wife of Dr. Pincsak, has been an integral part of the orthodontic office since it’s inception, over 30 years ago. Upon opening up their orthodontic practice in New Berlin in 1977, Rita was a true "Girl Friday", taking on the roles of receptionist, assistant, and lab person. She took a break from her "office duties" to raise their 2 adopted daughters, Hannah and Leah, but now is back in the business office on a part time basis. She enjoys spending her free time making pottery, reading, and tending to the family dog, Toby.

Alicia has been member of our reception staff since 1995. When she's not answering the phones at either of our offices, Alicia enjoys spending time with her two sons, two rottweilers and her wonderful husband!


Elizabeth joined our administrative team in the summer of 2017. Elizabth graduated from the University of Wisconsin-Whitewater and has a background in the healthcare field. In her free time she enjoys working out, traveling and spending time with her family and friends.

Joyce joined our staff in the spring of 2011. Joyce came into the practice with many years of administrative experience. She is married and has one son David, who is currently attending the University of Madison, where he is majoring in history. Joyce also runs her own cleaning business when she’s not working at PHM Orthodontists When she does have spare time Joyce enjoys biking and boating with friends.

Megan joined PHM in June 2015 as a front desk receptionist. Megan relocated from the Wisconsin Dells area with several years of administrative experience. When Megan isn't at work you can find her cheering on the Packers with her friends and family and spending time with her dog Leo.

Monica joined our practice in September of 2014. Monica joins the practice with 9 years of previous experience in the healthcare field. She is currently pursuing her Associates in Science for Healthcare Administration. When not at work, Monica spends all her free time with her son, Elliot enjoying local festivities and events.

Tori joined the PHM Orthodontists team in January 2016. She graduated from Indiana University Dental School as an expanded functions dental assistant in 2006 having more than 10 years of dental experience in all areas including clinical, surgical and as a receptionist/treatment coordinator. Tori moved to Wisconsin from Indiana to support her husband Ian Bennett, who plays for the Milwaukee Wave. When she isn't working, she is watching her 2 daughters, Elliana and Averi, who also play soccer competitively.  

Leisa joined PHM Orthodontists in August of 2002, as the Brookfield office Treatment Coordinator. Leisa relishes spending her time away from work with her twin daughters, Madison and Mackenzie, who enjoy biking, gardening, and cooking/baking with Mom.

Hildy is a graduate of Americana Dental School in Michigan. After 8 years of working in Dental and Orthodontics she moved to Wisconsin and joined our practice in 1987. After working at our practice for 4 years she left to raise her two daughters. She returned to PHM in 2012 and has enjoyed working as a part time employee. With her new found empty nest life you can find Hildy and her husband Rick on the golf course or riding throughout the Midwest on their motorcycles.

Susan joined PHM Orthodontics in June of 2014, moving to Wisconsin from beautiful Colorado. When not at work, you will probably find her in the kitchen, making something yummy. She also enjoys traveling, photography, and biking. She and her husband Scott have five adult children they love visiting and a cute little dog named Buster.

Karen has worked with PHM Orthodontists since 1996. She and most of her family members have also been patients here. Karen is a Financial Coordinator and would be happy to answer your financial and/or insurance questions. Away from the office Karen spends time with her family and Shiba Inu dog. She is also an avid photographer and enjoys providing a great deal of the (non dental) photography for the practice.

Coleen joined PHM in 2011 with several years experience in Orthodontic reception and billing. She and her husband, Steve reside in Brookfield. They have 4 grown children and 4 grandchildren. When not at work, Coleen loves biking, cooking, sewing, reading and following her grandchildren's sports teams.

Karen has been with our practice since 1995 as our Records Lab Technician, with special skills in the area of digital imaging and Photoshop. An avid outdoors person, Karen enjoys cooking, movies, riding motorcycles, cheering on her beloved Bears and Colts teams and tending to her 21-year-old cat, Kasey.

Maggie joined the practice in early 2008. Maggie graduated from UW-Parkside. She is also a Mary Kay representative. Maggie fills the rest of her time in yoga classes and teaching yoga to her co-workers!

Alex joined our team in the fall of 2017 after graduating from the Wisconsin Dental Assisting program. Alex loves to be active outside! She enjoys boating, fishing kayaking, and going hiking with her rescue dog Dahli in the summer. In the winter, Alex spends her time snowboarding and taking part in an archery league.

April grew up in South Dakota and graduated from South Dakota State University in 2005. She moved to Wisconsin in 2007. She has been with PHM Orthodontists since the beginning of 2008. In her spare time she enjoys gymnastics, watching football, playing the guitar and spending time with her husband, Josh.

Ashley joined our team as an orthodontic technician in the fall of 2015. She loves the fast-paced atmosphere and developing relationships with her patients. In her free time, Ashley enjoys cooking, outdoor activities and spending time with family and friends.

Betsy came to PHM Orthodontists in January 2001 joining her sister-in-law Danielle as an orthodontic technician. When Betsy isn’t at the clinic she and her husband John enjoy hiking with their Siberian huskies Sako and Saber. Betsy’s two playful cats Sable and Stanley keep their home in North Prairie warm and cozy.

Brittany joined the practice in the summer of 2014 after completing dental assisting school. Brittany enjoys working with people and making everyone happy! Brittany also works at a salon in Brookfield as a hairstylist. When she's not at work she loves being active outdoors, walking her dog, and spending time with family and friends.

Danielle joined the team in the fall of 2000. She came to us with 4 years of previous experience. When not at work Danielle can be found at home taking care of her two daughters, Kylie and Breanna. Danielle and her family enjoy hunting, fishing, hiking and doing anything out doors.

Jennifer joined our practice in June 1999 after going to school for dental assisting. Jennifer enjoys volleyball, boating and camping. Jennifer and her husband Chris have a son Kolton, a daughter Miranda and a stepdaughter Kailyn.


Justine joined our practice in June 2015 with previous pediatric dental experience. Justine relocated to the Milwaukee area from Onalaska to be closer to her boyfriend who works for the Milwaukee Bucks. In Justine's free time she enjoys cheering on the Brewers, going on camping and boating excursions with her family and friends and working out to stay fit and healthy!!

Maya joined our staff in January 2017 with previous orthodontic experience. Maya started her career in orthodontics after graduating from MATC in the dental assisting program. When Maya isn't working, she enjoys watching movies, playing card and table games, and spending time with her family and friends.

Melissa graduated from WCTC in May 2010 with a degree in dental assisting. She has also worked for four years as a hair stylist and continues to work as a stylist in her free time. Melissa loves being outside and active especially playing softball! When Melissa isn't working she enjoys spending time with her friends and family and riding her motorcycle.

Nancy joined our practice in 1996, arriving with many years experience in the dental field. In our office you will often find her assisting with the cleft palate babies, which she enjoys tremendously. Happily married, Nancy is the mother 3 and the grandmother of 6, of which that number continues to grow.









Contact Us


(262) 798-1421
20855 Watertown Rd. Suite 240
Waukesha, WI 53186-1873

New Berlin

(262) 784-4050
15855 W. National Ave. Suite 106
New Berlin, WI 53151